Talk to a person.
No ticket queue, no chatbot loop. Send a message and someone who can actually fix it will read it.
Send us a message
Response time
Usually within one working day. We're a small team across timezones, so weekends may take longer — but nothing sits unread.
Got an idea?
If you already have an account, there's a suggestion box inside the app. It goes straight to the people building this, and a fair few features started life there.
Security issue?
Found a vulnerability? Email us with "Security" in the subject line and we'll prioritise it. Please give us a chance to fix it before disclosing publicly — we'll keep you updated.